With an idea to reach multiple customers in one go, WhatsApp emerged as the best choice given its possibility to integrate as a chatbot and provide a scalable as well as cost-effective solution. Harman International onboarded ValueFirst to create a virtual experience for customers to have one single point of conversations for everything JBL Increasing consumer engagement and showing up for consumers are metrics each brand cares about. Rising digital adoption among consumers and the effects of lockdown made it necessary for consumer-facing brands to be accessible to its customers at all times. The party companion on WhatsApp! Buying stuff on WhatsApp is super easy & with this solution, JBL empowered its customers to buy their awesome stuff with ease.
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